Shipping policy

We sincerely appreciate your trust and support. To create a hassle-free shopping experience for you, kindly read through the key information about order processing, shipment arrangements and related charges below.

All customer orders are dispatched directly from our US warehouse to maintain consistent product quality. Order processing will be completed in 1 to 2 business days, excluding weekends and public holidays.

We have established cooperative relationships with well-known American logistics companies including UPS, FedEx and USPS to deliver packages rapidly. Delivery Duration: Parcels for US domestic destinations take 3 to 5 business days to arrive. Shipment Tracking: A tracking ID will be sent to your email address right after your goods are dispatched.

We cooperate with international logistics service providers such as DHL, FedEx and UPS to fulfill cross-border shipments. Delivery Duration: The standard delivery period lasts 7 to 15 business days. Customs and Delivery Explanation: The overall shipping speed is determined by the customs clearance procedures of the receiving country. Occasional logistics delays may arise, but complete tracking information will be provided for your reference.

We adopt a DDP all-inclusive pricing plan that covers all customs tariffs and import taxes in advance. You do not need to settle any extra fees when receiving your package.

Email Updates: Detailed shipment tracking information will be delivered to your email mailbox. Dual Tracking Approaches: You can check the logistics status via the hyperlink in the notification email or log onto the official website of the logistics carrier directly.

Verify the accuracy of your shipping address to prevent delivery failures and abnormal logistics situations. Please get in touch with our customer support team without delay if your package is damaged upon arrival or held up for more than 10 days.

If you have any questions or service needs, feel free to reach out to our customer service team: Customer Service Email: chinonsoezeme342@gmail.com Response Standard: We will respond to all customer inquiries within 24 hours.